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Get Emergency Help Now

The American Red Cross is here when you need us most -- 24 hours a day. Red Cross emergency assistance is divided into the following categories:

24-Hour Emergency Coverage

To get help, please call:

Disaster Services

Individuals and families affected by natural and man-made disasters in the metro Atlanta area

1-866-RC HELPS
(1-866-724-3577)

International Services

Services for families separated by armed conflict, disaster or changing world conditions

404-876-3302

Armed Forces Emergency Services

Services for military personnel and their families as well as Dept. of Defense civilians stationed at military bases overseas

1-888-737-4306

Information and Referrals

Information on other agencies that offer services not provided by the Red Cross

Please call during office hours (8:15-4:30, M-F)
1-866-RC HELPS
(1-866-724-3577)

 
Disaster Services: Individuals and Families Affected by Natural and Man-made Disasters in the Metro Atlanta Area

If you are in a disaster situation in the metro Atlanta area and need immediate help, contact your nearest Red Cross District Office. From anywhere in Georgia, call toll-free: 1-866-RCHELPS (1-866-724-3577) and you will be connected to the office nearest you.

What You Can Expect

All disaster assistance from the Red Cross is based upon verified, disaster-caused need and is provided at no charge to the disaster client. While you are ultimately responsible for your own recovery, Red Cross is here to guide you through the process.

When you speak with either the disaster volunteer or a caseworker, you will be asked to provide information about yourself (and your family) and the disaster. This information generally covers your living situation, a brief description of how you were affected, what your recovery plan is and any special considerations, such as medical information. All information collected is confidential and is used to provide Red Cross personnel with the best understanding possible of your specific situation so that we can match our assistance to your needs within the scope of our mission.

Red Cross assistance can be classified into two categories:

Immediate Needs

  

Recovery Needs
  • Shelter/Temporary Lodging
  • Food
  • Clothing
  • First Aid
  • Comfort Kits
  • Clean Up Kits
  • Replacement of prescription medicines and essential health supplies
  • Bedding/Linen
  • Housing/Rent
  • Disaster Health Services and Mental Health Counseling
  • Referrals

 

 

 

 

 

 

The disaster volunteer and/or caseworker will guide you through the process. While every case is different and the assistance we provide is tailored to your individual needs, all clients are treated equally—without regard for income level, race, age, gender or any other protected class.

For more information, please visit Disaster Services. 

Emergency Assistance:

Health Assistance:

Transportation Assistance:

Housing and Food Assistance:

Pet and Animal Assistance:

Georgia Department of Labor:

  • North Metro - 404-679-5200
  • South Metro - 404-699-6900
  • Pendley Hills - 404-298-3970
  • Cobb/Cherokee - 770-528-6100
  • Lake City - 404-363-7643
  • Lawrenceville - 770-995-6913


International Services: Services for families separated by armed conflict, disaster or changing world conditions

Call 404-876-3302 for help or information.

  • Tracing and messaging services for families separated by disaster, armed conflict, civil unrest or changing world conditions.
  • Training in humanitarian principles, international humanitarian law and the specific provisions of the Geneva Conventions - the framework of rights that protects people caught in international conflict.
  • Family tracing for the survivors of WWII-related events such as The Holocaust.
  • Securing travel documents for displaced or stateless persons in order to make a permanent move possible.

For more information, please visit  International Services.


Armed Forces Emergency Services (AFES) Services for military personnel and their families as well as Department of Defense civilians stationed at military bases overseas.

Call 1-888-737-4306 for help or information.

  • Worldwide communications services that keep military personnel and their families in touch following a death or serious illness, the birth of a child or other family emergencies.
  • Social services such as help in coordinating hardship leave, access to financial assistance, counseling or compiling veteran benefit claims.

For more information, please visit  Military Families.

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